Frequently Asked Questions

Project Content is an effort to change the way digital content is designed and delivered for digital signage (commonly known as EMC’s or Electronic Message Centers). Provided as a monthly or annual subscription service, Project Content offers several plans that give you the ability to edit and download content from our stock library and request custom content pieces using monthly issued custom content credits. These services provide a foundation for digital advertising that is tremendously effective and more affordable than traditional forms of advertising like radio, television, newspaper/magazine, and billboard advertising.

Project Content credits reset monthly based on the date your account was created.

Not finding the content you need in our stock library? Custom content is available upon request and is included in our paid memberships. Not interested in a paid membership? Custom content can also be purchased ad-hoc at the rate of $99 per content piece.

An account is required to download content from Project Content. Join today and choose one of our memberships to get started and enjoy access to our content library!

Using your digital sign software which is provided by the manufacturer of your digital sign, load the correct file format into the software’s scheduling platform. If the file format you have downloaded is not compatible, please try downloading a format that will work with your sign software. We have various formats that can be downloaded (mp4, mpg, avi, jpg).

How it works:

Content Library

  1. The first step in using Project Content is creating an account.
  2. Once you are logged in you can begin to find, edit, and download the content you need.
  3. Content can be found by name or category. You can also browse our collections to find what you’re looking for.
  4. Add the content you would like to download or edit.

Custom Content

  1. Custom content requests are simple. To begin, create an account or login if you already have one.
  2. Depending on your monthly or annual plan, you will have a certain number of custom content credits/month. Once logged into your account you will see a hexagon icon in the upper right corner of your screen denoting the number of credits you have. Clicking this icon launches our custom content request form.
  3. Fill out the form to tell us about the custom content you are needing.
  4. Attach any relevant files you would like to be included in the content (logos, images, etc).
  5. We will turn your custom content request around in 1-2 business days.
  6. One custom content credit will be subtracted from your account for each piece of custom content that is ordered.
  7. Unused credits do not roll over from month-to-month and operate on a use-or-lose basis.

Custom Content Credits

  1. Custom Content Credits are delivered once a month with the amount depending on the level of your subscription.
  2. Basic Content Library: Custom Content Credits are not included in the Base Content Library plan.
  3. Presto Essential: Custom Content Credits are not included in the Presto Essential plan.
  4. Presto Premium: 2 Custom Content Credits per month.
  5. Presto Ultimate: 10 Custom Content Credits per month.

Unfortunately, no. Custom Content Credits must be used within the month they are issued or they will be forfeited at the end of that month. If you have used up all of your custom content credits and want to purchase more for that month, they can be purchased ad-hoc at the rate of $99/credit.

Videos that download for your sign are at a much lower resolution than what your computer display’s resolution is. Videos are sized to look and perform best on your Electronic Message Center. Some computers preview small videos by scaling them up to a size larger than your EMC’s display. Know that once scheduled to your sign, videos will look correct.

You can. But herein lies the problem with EMC content: the software provided to operate your sign is probably designed to meet only the minimum standard of functionality. It likely has some sort of scheduling component and a platform for creating your own content. These tools are fine for creating basic messages, but are not high-level graphic design programs, any more than most users are high-level graphic designers. Project Content is a tool that provides expertly crafted digital content to sign programmers of any skill regardless of the software used to operate their digital display. Simply modify our template with your message, download, and use your sign programming software to schedule professional content to your sign.

It depends on what kind of plan you’re on. If you’re on a month-to-month plan with a credit card for payment, you can temporarily suspend your service by logging in and moving to our Basic/Free plan. When you’re ready to resume service just log back into your account, click on “Update Plan or Payment” and resume paid service under your plan of choice. If you’re on an annual contract or longer, regardless of whether you pay monthly for that annual contract, or you’ve prepaid in advance for your term, unfortunately, we cannot suspend service. If you have another sign or asset that you want to temporarily move service to, we’d be glad to do that, but full stoppage of service on annual contracts or longer is not allowed.
It downgrades to free unless the customer decides to purchase or contact us.